Families and Carers

Support that puts people first.

At Home Alone Support Services, we understand that finding the right support can feel overwhelming. Our team works closely with participants and families to provide reliable, respectful support that helps people live independently and confidently.

We take the time to understand each person’s needs, goals, and preferences so we can connect them with the right support workers and services.

How we can help

We provide support for older Australians and people living with disabilites living at home.

We offer support in these areas:

  • Compliance

  • Invoicing and payments

  • Support worker coordination

  • Provider liason

  • Negotiations

  • Insurance requirements

  • Secure platform

  • Privacy

  • Manage budget and funding

We believe support should always be:

Reliable Accountable

You are not alone with us. We’re always here to chat about our supports and offer assistance, with considered and tailored answers for all your questions. We want you to feel like you’ve been truly heard.

We’ll always take ownership for the quality, safety and reliability of all the services we offer.

Person Centered

We have first-hand insight into the challenges families with additional needs face.

Your phone call to us will always be answered by a human!

Focused on Choice

You are in control of your support.

We work with you as a trusted partner to organise the services that best suit your individual needs and preferences, and always make sure you have a seat at the table.

Caring Supportive

Our reliable support workers are here to make it easy for you. To hold your hand, to offer genuine care.

We offer the kind services that supports your individuality, prioritises your dignity and rights, and lets you live in full connection to the people and places you love. We want you to thrive.

Getting Started is Easy

  1. Contact our friendly team

  2. We discuss your support needs

  3. We match you with the right support worker

  4. Begin personalised support